Remapping a key

Mar 25, 2014 at 3:32 PM
I would like to know if it is possible to remap a key or set of keys that would be the same function key, such as F12. There is an application that uses F12 to exit the application and I want to disable that key so the users cannot exit from the application but have technical support use another key combination to exit from the application as if they pressed the F12 key. Thanks.